LesSkynLesSkynShipping Policy
SKYN CONSUMERS PRIVATE LIMITED ("Company") provides recommendations and links for skincare products via lesskyn.in. Please note the following regarding the shipment and delivery of goods:
1. Third-Party Fulfillment
No In-House Shipping:
The Company does not own, stock, or ship any physical inventory. Therefore, we do not handle the logistics, packaging, or delivery of any products. All physical products featured or recommended on the Platform are sold and shipped by third-party merchants (primarily Amazon.in) or their respective sellers.
Shipping Timelines & Costs:
Any information regarding shipping speed (e.g., One-Day Delivery), shipping charges, or "Free Shipping" eligibility is determined solely by the third-party merchant and may vary based on your location and the seller’s terms.
2. Tracking Your Order
Since the transaction occurs on a third-party website:
Tracking: You must track your order through the "Your Orders" or "Track Package" section of the third-party platform where the purchase was completed.
Notification: All shipping updates, SMS alerts, and delivery confirmations will be sent to you by the third-party merchant, not by Lesskyn.
3. Delivery Issues & Transit Damage
Non-Delivery:
If a package is not delivered or is marked as delivered but not received, you must contact the customer support of the third-party marketplace (e.g., Amazon Customer Service) directly.
Damaged Items:
If a product is damaged during transit, please refer to the merchant’s return/replacement policy. The Company is not liable for any losses or damages incurred during the shipping process.
4. Service Delivery (Consultations)
For digital services, such as consultations with Dermatologists or Skincare Besties:
- Method: There is no physical shipping involved. Access to the consultation (video link/call) will be delivered electronically via email or your registered contact method.
- Timeline: Access is provided at the scheduled time chosen during the booking process.